Frequently Asked Questions

ACRON Ventures helps Mumbai customers with credit card and EMI card cash assistance, along with supporting services like courier bookings, flight and train ticket booking assistance, credit card application guidance, loan assistance and insurance assistance. We act as a point of contact that explains available options clearly before you decide whether to proceed.

No. ACRON Ventures is not a bank, NBFC, card issuer or lender. We provide assistance and guidance in connecting you with eligible options and, where relevant, regulated partners. Approvals, interest rates and final terms are always decided by the respective bank, issuer or lender.

We only ask for the information needed to understand your enquiry, such as your name, mobile number and the service you're interested in. We will never ask for your OTP, CVV, card PIN, net-banking password or UPI PIN - no legitimate request from ACRON Ventures will ever require these.

The fastest way is WhatsApp - tap any 'WhatsApp Us' button on the site to start a conversation. You can also call us directly or use the enquiry form, which opens a pre-filled WhatsApp message for you to send.

No. Eligibility, approval and applicable charges always depend on your card issuer, the relevant payment partner or lender, and current policies. We avoid guarantees because genuine financial outcomes are never guaranteed in advance.

We actively support customers across Mumbai, with a particular local focus on Malad, Goregaon and Andheri East. Enquiries from other parts of Mumbai are welcome as well.

Charges vary by service - some services involve fees from payment partners, lenders, airlines, IRCTC or insurers, which are disclosed as part of the process. We do not publish blanket pricing because it depends on your specific transaction and provider.

Yes. Sending an enquiry over WhatsApp or the contact form does not commit you to anything. You can stop the conversation at any point before proceeding with a service.